Delivery Policies

If you have any enquiries regarding the delivery of your order, please contact our customer service team on [email protected].

UK Delivery

UK Standard Delivery is free for orders of USD $199 or more, or $15.75 for orders under $199.

Delivery can take up to 5 working days. We kindly ask that you allow this timeframe before contacting our customer service team to chase up your order.

Europe Delivery (excl. UK)

UK Standard Delivery is free for orders of USD $199 or more, or $15.75 for orders under $199.

Delivery can take up to 5 working days. We kindly ask that you allow this timeframe before contacting our customer service team to chase up your order.

You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and cannot give you an estimate of the cost – charges vary around the world. As an international consumer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.

USA Delivery

UK Standard Delivery is free for orders of USD $199 or more, or $28.95 for orders under $199.

Delivery can take up to 1o working days. We kindly ask that you allow this timeframe before contacting our customer service team to chase up your order.

You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and cannot give you an estimate of the cost – charges vary around the world. As an international consumer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.

International Delivery (excl. UK, Europe, USA)

International Standard Delivery is free for orders of USD $199 or more, or $40.95 for orders under $199.

Delivery can take up to 1o working days. We kindly ask that you allow this timeframe before contacting our customer service team to chase up your order.

You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and cannot give you an estimate of the cost – charges vary around the world. As an international consumer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.